Privacy Policy

Effective Date: February 17, 2025

At Panjala Innovatics, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our e-commerce platform.

1. Information We Collect

We collect information that helps us provide you with a seamless shopping experience. This information may be collected in various ways:

• Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.
• Transaction Information: Details of your purchases, including products ordered, order value, and payment methods, may be collected to process and fulfill your orders.
• Usage Data: We gather information about how you use our website, such as browsing behavior, pages viewed, search terms, and interactions with the website. This helps us improve the functionality of our site and personalize your shopping experience.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to analyze website traffic, store your preferences, and provide you with a more personalized experience.

2. How We Use Your Information

The information we collect is used to:

• Process and fulfill your orders, including delivery and payment processing.
• Communicate with you regarding your orders, account updates, and promotional offers.
• Improve our website, products, and services, ensuring a better customer experience.
• Provide customer support, respond to your inquiries, and resolve any issues related to your orders.
• Send marketing and promotional materials, newsletters, or offers, provided you have consented to receive such communications.

3. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your personal data with trusted third-party vendors and service providers who assist with tasks such as payment processing, shipping, data storage, and marketing.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or legal process, or to protect our rights, privacy, safety, or property, and that of our users or the public.
• Business Transfers: If Panjala Innovatics undergoes a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encryption technologies, secure servers, and access control protocols. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

As a user of Panjala Innovatics, you have several rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections or updates if necessary.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations or pending transactions).
• Opt-Out: You can opt-out of receiving promotional emails or marketing communications by clicking the "unsubscribe" link in emails or by contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, but we do not control or endorse the content of these sites. This Privacy Policy does not apply to third-party websites, and we encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our services are not intended for individuals under the age of 12. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 12, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: